Terms & Conditions

Our time is precious and we want to ensure that we are available to help everyone who chooses to work with us. We would therefore really appreciate it if you could give us 24 hours notice if you can’t make your appointment.

If you need to cancel or reschedule an appointment, please contact us via email, at least 24 hours prior to your appointment, and we will be happy to help.

Please note that cancellations made less than 24 hours prior to an appointment shall be charged at the full price of the appointment.

Our cancellation policy applies to all appointment types, including insurance appointments.

Please read the rules put in place due to Covid-19 located in the Covid-19 page of our website. We will terminate your appointment if you do not follow the rules and you will still be liable for the full cost of the appointment.

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118a London Wall, EC2Y 5JA

We are based on London Wall, City of London, moments away from a few of the main underground stations. Our closest tube stations are: Moorgate, Liverpool Street and Bank stations.


Opening Hours: Monday to Friday 7am – 8pm | Saturday 8am – 2pm *please that these hours currently vary due to the COVID-19 pandemic.
Emergency appointments are available outside our opening hours, including Sundays.

020 737 484 92